Pocket hut allows customers to return products within 7 days of delivery for a full refund or exchange if the item is damaged, defective, wrong, or a poor fit. Trusted users may occasionally qualify for a return less refund where no physical pickup is required.
Return & Refund Rules :-
Time limit: You must raise a request within 7 days of receiving the item.Valid reasons: Wrong size/color, damaged item, defective product, or missing parts.Exclusions: Certain categories like personal care or hygiene goods may not be returnable.
How to Request a Refund :- Open the pocket hut App and go to Orders.Tap the item you want to send back.Choose Returns and select Refund.Pick your reason, upload photos if needed, and submit.Hand the item to the pickup agent when they arrive (unless it qualifies for a return less refund).If you'd like, let me know:Why you need the refund (damaged, wrong size, etc.)How you paid (UPI, card, or cash on delivery)I can give you more details on your specific situation or refund timeline.
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